• Strong knowledge and experience with Salesforce Service Cloud, CRM Analytics & Service Business Processes (Email to Case, Web to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors, Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments)
• Strong understanding with ability to troubleshoot API integrations (REST, SOAP, OAuth, SSO)
• Analytical skills and strong experience debuging and resolve issues/defects on APEX code
• Experience with Salesforce Governor limits
• Excellent knowledge and experience of Salesforce configurations and customization - Lightning components, APEX Class, Triggers, Visualforce pages, Formulas
• Working experience with automation of the business processes using Salesforce automation tools: Lightning flows, Workflows, Assignment Rules, and Alerts
• Experience with data updates / data migration using Data Loader and other Salesforce tools
• Participate in discussions and negotiations with business representatives about requested functionality
• Participate in the code reviews and ensure the code achieves appropriate test coverage
• Ability to author support documentation
• Working experience of the DevOps processes utilizing Flosum CI/CD pipeline: migrate changes from development to QA via Flosum
• Salesforce Certification: Admin, Platform Developer 1
...transparency, feedback and shared wins. Nimble & Decisive: You can identify a trending moment, brief a creator, and have branded content live in less than 24 hours-without sacrificing quality. Detail Oriented: Bring strong attention to detail and organizational rigor...
Job Summary: The Senior Facilities Technician is responsible for advanced maintenance, installation, and repair of building systems (mechanical, electrical, plumbing, etc.) for Houston Methodist facilities. This role oversees new construction, remodeling, and complex ...
...converted to full-time positions at our client. Job Summary We are looking for individuals to join our clients team as Registered Dietitian. You will monitor patients for and provide education on food and drug interactions. Records food and drug interactions in...
...knowledge of public cloud hosting network features, strong preference given towards Microsofts Azure platform ~ Proficient in disaster recovery environments and business continuity ~ Experience with Cisco, Palo Alto Firewalls, Palo Alto Panorama, Palo Alto Prisma...
...Industry: Pharmaceuticals Title: The Manager, Medical Writing Operations Job ID: CAMB000102 Location: Cambridge, MA (Hybrid: 2/... ...and archived appropriately in EDMS and eTMF systems Perform content QC of medical writing documents (eg, CSRs, IB clinical sections...